Experts Exchange EE News December 2009

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December 16, 2009 >>

What's New at Experts Exchange
News, Geniuses and Kudos

Getting your EE Ranking statistics in Excel
Qlemo has built a hand tool.

Editors' Choice Articles
The top articles from the last two weeks

Holiday Gift Guide
With more here, here, here and here

Smoke and Mirrors
ericpete wonders if Microsoft is like MySpace

More News and Notes
New technology isn't always the best idea

Nata's Corner
A new scam, and a handy little trick for the holiday

New Certificates
New certificate holders, through December 12

What's New at Experts Exchange

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Wanted: Writers
We're looking for people to write articles on TVs, DVD players, home theaters, games, consoles or even cars!

If you know about this stuff and want a quick 500 points (or more!), write about it!

Happy Ten-Year Anniversary to Computer101! The other half of the Senior Administrator duo, Computer101 is one of the first Moderators appointed by Experts Exchange, and has pretty much seen it all -- except for what someone will throw out there tomorrow. Because the newsletter is in a bit of hiatus over the next couple of weeks, we wanted to help C101 celebrate the anniversary of his December 29, 1999 registration at Experts Exchange in a timely fashion, so between your humble editor and the good folks in the office, we persuaded the Penn to his Teller, Netminder, to offer up a tribute to him. Please join all of us in thanking C101 for his guidance and dedication to the cause.

What's New? The zone landing pages have been changed to give more relevant content to members who browse through various zones. In addition to the familiar "Questions Awaiting Answers", you will now see a box that has the introductory paragraphs to some of the best articles written by Experts, along with a list of the most frequently read articles related to that zone.

New Page Editors: We want to welcome younghv, Qlemo and, because he missed it the first time around, harfang to the Page Editor group. Welcome aboard!

New Geniuses: It is fitting that our final newsletter of the year celebrates two people who are, in many ways, the essence of Experts Exchange. Idle_Mind has earned his fourth Genius certificate, this one in C# Programming and DanRollins, who picked up his first (!) Genius ranking in Windows MFC Programming. We didn't believe it either. Congratulations, gentlemen!

Milestones: KCTS has earned 8 million points in his Experts Exchange career.

IraqKudos: For several years now,JOrzech has been coordinating the efforts of her company to send packages to soldiers who are away from home during the holidays. Without wanting to comment on the rights and wrongs of any armed conflict, it's the kind of gesture the world could use a lot more of.

meyersd gave richardwinter some valuable information on the read/write rates for SATA and SAS disk drives, and got this reply: "Remarkable! This was my first question and I am impressed with the amount of helpful information I received in a short period of time. The subject area has several complexities beyond those suggested in my question and those who replied helpfully anticipated what I might need to know and volunteered concise and clear information."

Fun and games department: Ten Geeky Laws that don't exist -- but should (thanks, Anita!). Also, we really do want one of these for Christmas, so if anyone has connections at Google...

Publication note: We will be taking the next couple of weeks off for the holidays. We'll be back the first week in January with the Expert of the Year issue.

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Tips From the Moderators

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Over the last week or so, since Experts Exchange pushed the newest incarnation of the zone landing pages, we've seen a number of comments to the effect that people "can't find the questions to answer" or words to that effect.

There's a simple solution: Create a filter.

Netminder -- one of EE's two senior admins and a guy who has probably forgotten as much about how things work at EE as most people will ever know -- will be the first to tell you that when the filters first came out, he didn't like the change; he just wanted to handle the requests people made in the Community Support zone. But when he finally created his filters, he started kicking himself, and hasn't looked back.

Filters are great -- maybe the best thing EE has ever done. You get the questions you want to see, delivered to your email inbox, so you don't have to navigate EE at all. Even if you don't want the notifications, all of the questions that match your filter are shown on the Answer page (the tab is in the upper left part of the browser window), and there is a box on the same page you use to post your responses. It's all there in one place.

If you need a little help with your filter, you can read the section in the help page (the Expert tab has been renamed Answer) or post a request in the Community Support zone and we'll be happy to help you out.

Merry Christmas!

bug mouse
Spider RealBug Mouse
At least you'll have something legitimate to complain about when it stops working intermittently. There are other buggy items too. $25.

Oh, Snap! Mousetrap Cheese Board and Slicer
Maybe it's not a better mousetrap, but it's one of those things that will get a conversation started when you serve cheese. $18.

pet rock
USB Pet Rock
Was it really almost 40 years ago that the Pet Rock made its appearance? This upgraded version is a must-have for every cubicle -- or at least yours. $10.

Getting your EE Ranking statistics in Excel

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Qlemo is like a lot of Experts: he likes knowing where he stands compared to everyone else. We're a little surprised this article hasn't gotten more play, but in the spirit of the season, here's a nice little tool you can use.

For all Experts out there who keep a record of the points they get, and do that manually, here is a way how to obtain the data automatically ...

... as far as possible. Zone points are retrievable at any time, but overall points and associated data is not. Experts Exchange did abolish the retrieval of overall statistics of past days, weeks, months and years, but only recent data is available for each category. Since the method shown here reads the Web pages, you can't get more data than if you look yourself.

The framework I provide here as an Excel Worksheet will allow for filling in as much data as possible. To keep track of overall points, which are not the total of all zone points as you certainly know, you have still to query and enter it manually for past periods. There is no magic wand used, and hence nothing you can't do on your own. And you need only basic Excel skills to use this spreadsheet (though understanding will need some more skills, but it is not really difficult).

Read the full article

Must-haves for the Geek in your life

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USB Refrigerator
It is no new revelation that the need for cold caffeinated beverages is essential to the successful completion of data programming and processing tasks. We're not sure why you need 100mb of hard drive space for this thing, though. $25

Happiness hat
Happiness Hat
Still in development, this comfortable looking garment is designed to ensure the geniality of the workplace by providing a little dose of encouragement to those whose demeanor would interrupt the peaceful flow of progress. Trust us.

xkcd book
xkcd: volume 0
If you haven't seen the online strip, you've been hiding in a cave somewhere. $18.

Editors' Choice Articles

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The following articles have been designated as Editors' Choice by the Page Editors. For additional information on Articles and making sure your masterpiece is up to EE's publishing standards, check out the Article Guidelines and Article Tips zone.

Managing Fragmentation for the Accidental DBA
by mark_wills:

We often hear about Fragmentation, and generally have an idea that it is about broken bits, or bad for performance, or at least, is generally not a good thing. But what does it really mean?

By way of analogy, think of the humble Telephone Directory. It is nicely laid out, sequentially in alphabetical sequence by Name. Think about receiving the next edition, not by replacing the directory, but by giving you the added or altered pages which you append to the end. After a few updates, you will soon find that the end of the directory makes no sequential sense at all and you spend an inordinate amount of time trying to find that elusive phone number. It has become fragmented and your directories performance is most likely measured in terms of how long it takes before it hits the bin.

Speedier Execution of Stored Procedures in SQL Server
by Bobaran98:

I started a new job about six months ago, and with that job I inherited a mission-critical SQL Server 2005 database with over 800 stored procedures and tens of millions of records. I also inherited what appeared to be a growing problem: certain of the more complex stored procedures, when called from our custom in-house software, would cause long hang-ups for dozens of users. As our database grew larger and larger, these hang-ups were becoming more frequent and lasting longer. And yet those same queries from the stored procs, with the same parameter values, ran quickly and without problems if I used Query Analyzer in the SQL Server Management Studio.

Hours of research finally paid off, and I was introduced to a phenomenon known as "parameter sniffing." Now, I'm relatively new to SQL Server and T-SQL, and so I know this is a much more complex issue than I'm able to comprehend at present. Nevertheless, as a "young" database administrator writing to other "young" DBAs, let me do my best to explain parameter sniffing, while going easy on the heavy terminology.

Fun and games

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The Roboni-i
We have absolutely no idea what you would use this for, and as such, it seems like the perfect gift to get someone who says they don't need anything. If you get one and can figure it out, let us know. $229.

Roomba PacMan
We listed the Roomba floor cleaner in our gift guide for a couple of years until we saw them turn up at places like CostCo, at which point we knew they'd gone mainstream. Until now. No price given, and you need a pretty big room.

Magic Wand
Kymera Magic Wand
They SAY it really works; it replaces the controller for "almost any device" that can be remotely controlled, and batteries are included. $85.

Smoke and Mirrors

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An editor by trade, a writer by avocation and an Expert by happenstance, ericpete puts together the newsletter for Experts Exchange.

We're certainly not the first to suggest that companies have DNA -- defining characteristics seminal in the products and services the company delivers and in the processes used to develop, produce, deliver and account for those products and services that are the essence of the company, and are virtually always present at the creation. Businesses are organic, usually flexible (at least to some degree) and adaptable; they live and die. Like the human beings on which their lives depend, companies can get sick; and occasionally, that illness is part of the very DNA from which they sprang.

Mark Anderson, who writes a newsletter read by a good number of venture capitalists and technology folks, had one of his speeches covered in the New York Times the other day. Among other things, Anderson noted that Microsoft is losing the consumer battle (except where the XBox is concerned); no surprise there, since those of us who work with Windows XP have had no compelling reason to upgrade to either Vista or Windows 7 or to use Microsoft's far less sexy phones when we can buy iPhones and Droids.

What was remarkable about Mr Anderson's comments is that he said that Microsoft's losing battle (don't go selling that MSFT stock -- they're not going broke by any stretch) is caused primarily by its DNA. The blogger from the Times didn't elaborate, and we suspect that one has to subscribe to Mr Anderson's service to get the full text of his remarks, but we can hazard a few guesses as to what he means.

Microsoft's operating systems have always been built around the user; since networking became reasonably commonplace among businesses, where the machine is just a machine, and the user's functions within the network define the applications he uses, Microsoft's thrust has been to put an operating system that allows several users to use it, each with his or her own set of available applications, with the rest being hidden from other possible users of the same machine.

One can argue the efficacy of the strategy until the cows come home, and engage in ferocious arguments with Linux/UNIX users about all kinds of horrible things that Windows users are subjected to (including the cost of the operating system, antivirus software, and on and on), but that misses the point: that strategy has been a part of Microsoft's DNA since people first started swapping 5.25-inch floppies with MS-DOS on them. Microsoft made it so easy for its systems to be installed on computers, with minimal expertise required, that it became almost synonymous with the words "personal computer" to the extent that people didn't know they had a PC from IBM or some clone maker working out of his garage; it was a Microsoft PC.

That familiarity naturally led, when networking became relatively commonplace, to people wanting to use the same systems with which they were familiar, and Windows networking took over the office. I had a couple of good friends who went to work for the Santa Cruz Operation in its infancy; they never stood a chance. Microsoft, even then, was ubiquitous on anything resembling a desktop computer.

But therein lies the hidden issue with the Microsoft DNA. Consumer products are expensive to sell. There's the accounting for each package. There's the support for each individual customer. There's the difficulty in training the individual user. It all adds up compared to the corporate account, where you're dealing with a couple of IT techs who do all the heavy lifting -- especially the training and support parts. As the customer base became more enterprise-focused, Microsoft's willingness to support the consumer waned; it's expensive and it's a hassle.

But it can't change its DNA. Microsoft wants to be everyone's everything. And it's a race it can't win; because of its very size, it cannot support the tens of millions of people who have one or two (or five, in our case) computers in their homes. It has to build its operating systems to run the software people bought five or eight years ago, or there is no reason for people to buy Microsoft's new operating system. So it comes out bloated, with lots of annoying feature creep -- and customers, including the enterprise ones that are paying the bills, stay away in droves.

Meanwhile, it is applying enterprise-style solutions to consumer products like phones. Microsoft cannot do anything other than put Windows on a cell phone; it wants the operating system to do everything -- but when it turns out that consumers want a phone that does what a phone should and yet allows them to add only what they want, Microsoft finds itself stuck in a distant fifth or sixth place and falling further behind every day.

Microsoft is therefore approaching a predictable crossroads: Does it simply cut off (or make jeezly expensive) support to the individual consumer, thereby maximizing its expenditures for service but sparking outrage and indignation not seen since New Coke? Or does it continue to support older versions of its software (or incorporate systems that will enable other companies' older software to run), which has -- based on results -- built considerable brand loyalty, even if the foundation for that loyalty is FUD, and even it means that future versions could wind up being sold in a DVD collection that would rival the complete works of Ward Bond.

There is, of course, a third option: Go back to the drawing board, and throw out all the assumptions you have made about what an operating system is supposed to do. Build a truly stable, solid kernel, with the top 25 "applications" that people need, but give the customer the option to use them. Don't need the character map? Don't install it. Want the On Screen Keyboard? Then pay a buck and download it. Want to run Windows 7, but still need to use that image program that came with FrontPage98? Here's what you'll need to install to make it work right; that will be a dollar, please. Your cousin Willy wrote a VB program to help you manage your bowling league? You need to download the Runtime (which will work with any other VB program too); it'll take 37 seconds to download if you have broadband, installs seemlessly, and costs $1 ... once.

Make it easy to use, customer-friendly, reasonably priced and without all the bugs and mysteries and blue screens that have made being a computer repair shop literally a cottage industry that does billions of dollars in business each month -- and you won't have to worry about trying to keep up with the Jobses and Torvaldses.

And while you're at it, examine what it is you're trying to accomplish, and how it fits into your DNA. You've proven, time and time again, that you aren't that good at hardware -- so please, just stop. You have a nice little search engine in Bing -- but at this point, your growth is coming at the expense of your partner (Yahoo), not your competitor (Google, which is still being used about seven times as often). The tactics you used to establish the dominance of an inferior browser worked once; when the second iteration of the browser wars came along, that strategy couldn't work, if only because there are at least three other programs that work just as well, and you're still trying to get people to upgrade from not only your last version, but the version before that. Any gains you're making are at the expense of... yourself. You can't make that up on the volume.

Your company is a captive of its genetics, Mr Ballmer -- like it or not. That DNA has made you one of the most powerful companies on the planet. But by trying to be something -- actually, several somethings -- you're not, you're only giving your customers reasons to look at alternatives they never would have considered five or ten years ago... and the more often they look, the more often they are tempted to look, the more likely they will be to click the Download! button.

What were they thinking?

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VR920Vuzix VR920 Virtual Reality Eyewear
Watch a 62-inch screen from nine feet away while you play whatever PC game you like. "The first video eyewear specifically designed to let you step inside virtual worlds, MMOs and 3D games." Okay... $400.

Forget the CrackBerry. You don't need your cell phone. Now you can go without missing a single Tweet of your 254,739 followers on Twitter! $200 from Amazon (exclusively). Spend another $100 and you can get one that handles your email too.

Vegemite iSnack
Kraft Vegemite iSnack 2.0, now renamed to Vegemite Cheesybite
Kraft held a huge contest to come up with a new name for this Australian staple, and then had to change it again. About $4 for a jar.

More News and Notes

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Why investing in new technology isn't always the best idea: For all of you who spend your time sending text messages to ... whoever... you should know that they're subject to subpoena, and even if you delete them, they're still on someone's server somewhere. They could wind up costing you a lot of money. And speaking of Mr Woods, sponsors may be stepping away from him, but he's been great for online companies. We just can't help but wonder if the people who are doing all that searching for Tiger are looking for information, or are looking for who, besides his wife, he's been working on his hook with. Note to Tiger: keep the putter in the bag. Note to parents: kids don't talk; they text.

Lest we all start planning on getting rich on stock from Facebook: Friendster is being acquired by a Malaysian firm. You remember Friendster -- the company that turned down $30 million of Google's money, and within three years was an afterthought in the social networking business. Remember... Once upon a time, there was MySpace.

We wish you a Merry Christmas... 2056: Albert Gonzales, the weasel who hacked TJMaxx and stole 20+ million credit card numbers, is going to plead guilty to stealing 130 million more from Heartland Payment Systems. We're not sure what an appropriate punishment would be, but it is the time of the year to give... speaking of which, if you can forego that next generation video game for a few months, maybe you can see you're way clear to visit this season -- or for that matter, any reputable charity.

Also from the legal notices: Federal judge Nancy Gertner, while affirming the judgment against Boston University student Joel Tenenbaum for illegally sharing music, refused a request from the recording industry that he be prohibited from advocating file sharing. Tenenbaum has until January 4 to appeal the decision.

Coming to a search engine this holiday season: The TSA's airport screening manual. You know -- the one that says 50-year-old blonde women with artificial knees are subject to full body patdowns.

Some people seem to think the customer isn't right -- and should be taken full advantage of: Last issue, just for giggles and grins, we posted a link to a site that has some funny stuff about dealing with customers. But in a peculiar bit of cosmic symetry, it seems that the companies some of those people work for have pretty much the same attitude when it comes to their customers: "If we show an ad on our site that turns out to be a scam, it's your fault for clicking the link," although that doesn't matter; if you read's privacy agreement, it says they can sell your information to whomever they want to. That, and refusing to honor ads could make this a lean holiday for them. And those credit card companies that stand to lose out because of stolen numbers? Well... turns out they had a kind of insurance policy; they ignored the scam charges on customers' bills.

Those fun-loving guys in nuclear missle silos: NORAD will be tracking Santa Claus again this year. One wonders if Kim Jong-Il has been a good boy this year.

A new way to keep up with a story: A lot of the stuff that comes out of GoogleLabs is trinkets, we think -- neat little devices that do something that may even be useful once in a while, but not necessarily earth-shaking (try doing a search using Google Suggest for "Microsoft is a"). But their most recent toy -- Living Stories has some merit. It takes all of the stories written over a period of time from one newspaper and puts them together in one place -- which is handy for trying to find out which high-level executives are getting bonuses this year.

Showing it hasn't forgetten its roots, Google has also upped the ante in the search wars by cutting reindexing from days or weeks to minutes. SEO junkies worldwide are either smiling or panicking.

Obvious jokes we simply cannot pass up: No wonder Vista was so bloated.

One sure way to get an industry to do something: threaten government action: We've had a number of items over the years about both the sheer volume of information kept by information companies and what they do with it that may not be in the best interests of the people who use their services. Last week, after several US government agencies rattled sabres regarding committee hearings and regulations, two things happened on the heels of Google providing its "kinda-opt-out" system: the biggest advertising industry group agreed to start "educating" consumers, and Yahoo will let you edit the profile they keep on you, while Facebook is giving users more control over their pages -- maybe. It's about time.

Because everyone needs a good laugh once in a while: Sarah Palin and William Shatner read from each other's autobiographies. The clip is at the bottom of the article, which doesn't do it justice.

Sites that will keep you occupied until we put out another newsletter: Popular Science's scientific images, the Times Magazine's list of ideas for 2009, and AdWeek's Best Ads of the Decade. Our money is on PETA.

After you've updated your Facebook page three times already today and nobody is tweeting you: Here's what you do. Note: the links in "I don't have any customers" are to live pages, so be careful.

Yossarian would start drinking: So your iPhone -- which uses the AT&T network for calling people -- drops a call, which is usually a sign that you can't find a cell. So AT&T built an app, available from the Apple store, that uses AT&T's network to report the problem.

Ghostie must be proud: A group from MIT won the DARPA red balloon contest.

Signs of the Apocalypse: The French military (no jokes please -- we've already read them) has decided that it is going to use Mozilla's open-source email client rather than Microsoft Outlook, and there's an app for the iPhone that lets you dictate text messages. Next up: an app that translates them into speech. You read it here first.

Because some things just can't be ignored

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Alarm clock
Flying Alarm Clock
The clock doesn't fly, but the propellor takes off and the alarm doesn't stop until you put it back in its slot. We can't imagine anyone buying this for oneself. $20.

We can't all drive fancy cars (ahem... Mark), but we can make our 1998 Dodge pickups sound like Ferraris. (We can't all be great designers either -- click the Green button). $50.

Electric sheep
Electric Sheep T-Shirt
If you're too young to get the joke, then you're too young for the shirt, but you can still buy it for about $20.

Nata's Corner

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Nata's PictureI know there's a recession and it's the holidays, but... the old adage about "something that sounds too good to be true probably is too good to be true" was never more true this year than ever before. So, as a public service, I want you to look at, and take an especially good look at the scam being perpetrated by people saying they have a Google work-from-home system. Google is suing, but if this outfit is like all the other scammers, they're going to be hard to pin down.

I've mentioned several times that I have a laptop that has -- don't get mad at me -- Windows Vista on it, and I've also said that there are times when it just drives me nuts; something is there on another computer running exactly the same operating system I am, but it isn't there on mine. Well, there's a new little program called FixWin (for Vista and Windows 7) that is perfect for people like me: intimidated by going into the registry to fix something like a missing icon. I'm sure my Other Half wishes there were the same thing for Windows XP.

It being the holidays and all, I've gotten several emails lately that tell me my VISA card "was used at an ATM located in Ecuador, but for security reasons the requested transaction was refused." I am instructed to "please carefully review electronic report for your VISA card at" with a long URL (session ID included) that appears to be from the Visa folks. Don't click it. I'm not quite sure what kind of site clicking the link will take you to, but I know that it isn't Visa, and it probably isn't good for you. If you're really all that worried, contact them; they have free phone numbers around the world. And speaking of credit cards, you might want to read the fine print before you sign up for one while you're out doing your last-minute shopping.

Finally, this little problem has been bugging me for a long time, and I just found the solution. You know when you're looking at a page that has content that changes -- like, say, a question at EE -- but when you click Refresh, the content stays the same? There's a quick and easy trick to force the page to reload completely: just put a question mark at the end of the URL. It will come in pretty handy while you're keeping an eye on the ESPN scoreboard during all the holiday bowl games.

Have a great Christmas and New Year!

New Certificates

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