November 16, 2006
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Free tools come with a big cost

stone5150 is the Page Editor for the Wireless topic areas. He is the network administrator for a non-profit organization.

There are a multitude of free things available on the internet, ranging from toolbars to full-fledged and quite useful applications. Some of these applications are just fine and are given away free of charge for altruistic and promotional reasons. You usually have to look kind of hard to get the best freebies. I am referring instead to the ones that jump out at you regularly in the form of pop-ups, spam advertisement and banners ads. These "freebies" come at a hidden cost that is not realized right away, sometimes not until it is too late.

Some of these applications offer to "help" you out by giving you access to weather alerts, stock tips and other seemingly useful information. They also often help themselves instead to your personal data and habits. There are valid and safe applications that will provide these services, a lot of them are free as well. The best way to check is to go to an internet search site and type in the name of the application you are thinking about getting and the word spyware, for example "weatherbug spyware", and see what shows up.

One of the more prevalent type of "helpers" is toolbars. I don't mean the toolbars that are a critical part of most programs, but rather the multitude of free toolbars that are offered by many sites and pop-ups. There are a lot of toolbars out there claiming to help you search for all your favorite things; some even claim to help protect you from bad things on the Internet. Even the seemingly innocuous toolbars offered by some of the bigger websites, like MSN, Yahoo, and Google, will interfere with functions that do not originate from the issuer's site. As for claiming to block pop-ups, if you are using a recent and updated version of one of the popular internet browsers this function is redundant.

The other 99.9 per cent of toolbars generally deliver something not advertised; usually that something is spyware and/or viruses. While some spyware is fairly harmless, some is quite dangerous to your data safety. These programs can range from recording what sites you visit to recording your every keystroke, including passwords, and opening up your computer to malicious attacks by viruses or hackers.

The most common indication that you may be infected with spyware is an increase in the number of pop-up ads that come up when connected to the Internet and a general slowdown of your computer. Some common spyware-laden applications to watch out for are WeatherBug, CoolWebSearch, Gator, Bonzai Buddy, KaZaa, and most toolbar applications. Be aware, too, that some applications that purport to rid your computer of spyware are in fact spyware themselves.

The two best antispyware applications out there are AdAware and Spybot Search&Destroy. I prefer the latter myself, mainly because there are spoofed copies of AdAware out there that are actually malicious applications. A good place to download these is www.download.com, a long time reputable site run by CNet. Still be on the lookout anywhere you get things, because even a reputable site can have stuff from less than honorable sources.

(Editor's note: We have always been partial to TUCOWS as a download site.)

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Top Askers

Some time ago, we saw a question that asked who the most prolific question-askers were at Experts Exchange. Since we devote quite a bit of space to the Experts who answer questions, we thought it a legitimate question to ask of ameba, who provides us with most of the interesting statistical data we publish.

Top Askers   1 Jan 2005 - 31 Oct 2006
Member Closed
w. pts
Points
per q.
A
grade
Author
comm.
Closed
0 pts
Open
q.
weikelbob dba123 InteractiveMind ellandrd jskfan hankknight teera hiroyuki718 ba272 andieje JohnLucania zimmer9 jedistar running32 sirbounty william007 mathieu_cupryk sbornstein2 VBdotnet2005 turbot_yu
Average
910 763 738 715 695 658 649 635 634 614 596 569 530 506 497 489 480 475 474 465
6.6
366.6 499.7 380.8 494.1 370.2 481.1 360.4 191.3 499.6 341.8 457.4 486.8 291.7 496.0 304.3 497.8 435.7 311.5 303.6 500.0
353.0
98.7% 99.7% 99.9% 89.1% 39.7% 100% 97.1% 99.7% 94.0% 97.7% 99.7% 97.7% 99.4% 95.8% 98.6% 99.8% 71.9% 94.3% 85.7% 96.6%
80.9%
3.7 4.2 2.7 5.2 2.1 .9 .3 1.8 1.9 1.8 3.0 1.3 2.7 2.3 4.3 2.5 3.0 2.2 1.6 2.0
2.2
- 47 4 2 2 - - 1 1 10 - - - - 8 9 1 1 1 -
.25
4 7 6 - 8 1 9 3 6 3 1 - 3 2 3 - 2 - 1 5
0.2

In the period from 1 Jan 2005 to 31 Oct 2006 there were:
Total 782,311 questions asked:
   - Deleted 172,018 (22%)
   - Closed 593,603 (75.9%)
   - Open 16,690 (2.1%)

Technical Questions (no Lounge / CS TAs) 556,714:
   - Closed 540,551 (with pts: 520,521 + 0 pts: 20,030)
   - Open 16,188
Avg Points: 353 => Points/(Closed with pts + Open) = 189,452,909/(520,521+16,188)

Askers: 78,661

For more, see ameba's website.

Tips from the Moderators

This issue's tip really doesn't have that much to do with something at Experts Exchange specifically. It has to do with your email, and a pet peeve of the people behind the scenes who see the newsletter bounce back for one reason or another.

It has to do with auto-responders -- those settings you make in your email client that reply to anyone who sends you an email. It's one thing to say "I'll get to you as quick as I can"; a lot of people get a lot of email, and some of it is even legitimate. It's another matter entirely when the reply says "I'm on vacation through October 27, 2004" -- a message you set two years ago and have never gotten around to changing.

Another peeve is putting a return receipt request on every piece of email you send. We'll admit that we use email a lot; the Moderators get tons from members every day. But we'll also admit that some of it is ... less than critical ... to helping people find their way around Experts Exchange. If it is really important, we will always respond; it's our job.

One last thing about email. While we all have Experts Exchange email addresses, it really doesn't speed anything up to write to us directly to get a question deleted or closed because you answered it yourself. Just post your request in the Community Support topic area, and we will take care of you.

Page Two: More News and Notes
Nata's Corner: Thinking of doing some early shopping?

woman in specticalsI remember when you didn't see Christmas advertising until the first week of Advent, or even Thanksgiving. Now, you see it right there with Halloween. For me, that means spending a little more time going through some of my favorite shopping sites. It also means it's the right time to say something -- again -- about being careful with your personal information. That was driven home on the local news over the weekend, when they ran a story about a company that chases down the underground market for credit card information. There's even a pricing structure: the thieves will sell your information based on a percentage of the available funds.

The story was about a company called CardCops, which tracks down stolen information and tells banks, consumers, merchants and law enforcement agencies about it. The fact that identifications are stolen isn't really all that big a story -- it happened long before online shopping and banking became prevalent. The big story is in how the information is now being traded like any other commodity, and how it takes a lot of work, with tiny results, to catch the traders.

It isn't just your checking account or your credit card you should be worried about. Since it isn't that difficult for anyone to get compromised information, you need to be especially careful who you give it to. The single most important tip: Never give your information out in response to an email. Today's junk mail folder has over a dozen emails allegedly from brokerage houses, credit reporting agencies, and finance companies all eager to update your information; don't believe any of them. After all, it's the Christmas season -- not April Fool's Day.

There's also a new twist on your favorite "$38 million from a dead Nigerian general" scheme that is making the rounds. This one invokes the name of FBI director Robert Mueller III, and tells you to fill out an online form on a site that looks for all the world to be the FBI. Don't bite; it's just the same slimy package wrapped up in the manila paper of a government envelope.

Inside the numbers
ameba, one of EE's prominent Experts, provides us with a list of newly earned Certificates. His list of all of the Certified Experts is located at his site. The list below covers the period from October 23 through November 13.
Expert Certified in Topic Area
jefftwilley
hongjun
Imoutwest
AHMKC1
nmcdermaid
Nightman
AaronAbend
rw3admin
regbes
wstuph
gpompe
JackOfPH
craskin
jeebukarthikeyan
Pra4444
Roopesh_7
muzzy2003
dfu23
crisco96
b0lsc0tt
gete
RobWill
dragon-it
ViRoy
johnb6767
briancassin
theProfessa
callrs
HonorGod
b0lsc0tt
dennis_maeder
FernandoSoto
ZeonFlash
Zephyr__
newyuppie
Kinger247
compued
mohzedan
DjDezmond
Wizard
Master
Master
Master
Sage
Guru
Guru
Guru
Guru
Guru
Master
Master
Guru
Master
Master
Master
Master
Master
Master
Guru
Master
Genius
Guru
Master
Guru
Master
Master
Sage
Guru
Master
Master
Genius
Wizard
Guru
Master
Master
Master
Master
Master
MS Access
MS Access
MS Access
MS Access
Microsoft SQL
Microsoft SQL
Microsoft SQL
Microsoft SQL
Microsoft SQL
Microsoft SQL
Microsoft SQL
Visual Basic
ASP.NET
ASP.NET
ASP.NET
ASP.NET
ASP.NET
ASP.NET
ASP.NET
ASP
ASP
Networking
Networking
Networking
Windows XP
Windows XP
Windows XP
JavaScript
JavaScript
JavaScript
JavaScript
VB.NET
VB.NET
VB.NET
VB.NET
VB.NET
VB.NET
VB.NET
VB.NET
Expert Certified in Topic Area
manch
xersoft
MCPJoe
plimpias
jar3817
redseatechnologies
kshays
MidnightOne
inbarasan
Ajay-Singh
hoomanv
shinobun
kannan_ekanath
TomasHelgi
virmaior
b0lsc0tt
Rob_Jeffrey
HackneyCab
callrs
ingwa
ellandrd
huji
jaime_olivares
AlexFM
JoseParrot
simpswr
rbrooker
Raynard7
nav_kum_v
patrickab
webtubbs
ssaqibh
sunnycoder
trenes
blin2000
younghv
Merete
Raynard7
nmcdermaid
Master
Master
Master
Master
Master
Guru
Guru
Master
Master
Wizard
Wizard
Master
Master
Master
Guru
Master
Master
Master
Guru
Master
Master
Master
Wizard
Wizard
Master
Master
Guru
Master
Master
Genius
Sage
Master
Master
Master
Master
Guru
Guru
Master
Master
VB.NET
VB.NET
Exchange_Server
Exchange_Server
Exchange_Server
Win. Server 2003
Win. Server 2003
Win. Server 2003
Win. Server 2003
Java
Java
Java
Java
Java
PHP
PHP
PHP
PHP
Web Development
Web Development
Web Development
Web Development
Programming
Programming
Programming
Hardware
Oracle
Oracle
Oracle
Excel
Excel
Excel
C++
Microsoft Network
Microsoft Network
Operating Systems
Operating Systems
Databases
Databases
Expert Certified in Topic Area
MNelson831
danrosenthal
SidFishes
Frankco
cogitate4u
matrixnz
blue-genie
FLAASHER
jkr
mahesh1402
jimmymcp02
racek
GrandSchtroumpf
b0lsc0tt
CRXIuser2005
Ark
sparkmaker
richrumble
PowerIT
rsivanandan
prueconsulting
jkr
YZlat
irwinpks
Rouchie
aburr
strung
amit_g
mtz1of4
slyong
legalsrl
jaime_olivares
Merete
dhoustonie
garycutri
techtonik
sunnycoder
sunnycoder
rpggamergirl
Master
Wizard
Guru
Master
Master
Master
Sage
Guru
Genius
Sage
Master
Guru
Wizard
Master
Guru
Master
Guru
Sage
Master
Master
Master
Wizard
Master
Master
Guru
Guru
Guru
Master
Master
Master
Master
Guru
Guru
Master
Master
Master
Master
Master
Master
Databases
ColdFusion
ColdFusion
Outlook
Outlook
Outlook
Flash
Flash
MFC
MFC
Applications
Mysql
HTML
HTML
Crystal Reports
VB Controls
Desktops
Security
Security
Security
Firewalls
C
XML
IIS
DreamWeaver
Math & Science
Macintosh
Linux Prog.
Email
Linux Setup
Viruses
Visual C++.NET
MultiMedia Apps
SBS Small Bus. Server
Handhelds/Wireless
PHP for Windows
Puzzles & Riddles
URLs
Bugs and Alerts
2419 experts have 4115 certifications: Genius: 123 Sage: 178 Wizard: 272 Guru: 735 Master: 2807
Copyright ? 2006. All rights reserved.