• Welcome to Experts Exchange
• Getting Started
• Searching for Solutions
• Asking a Question
• Contributing to the Site

Experts Exchange member Dan Rollins has created a searchable version of the Experts Exchange help pages. You can find it here.

These links are to the Experts Exchange help page (http://www.experts-exchange.com/help.jsp). You can right-click on the link below and post it in a thread at Experts Exchange.

What's New?

• Question Formatting
• Advanced Search
• Articles Publishing Process Updates
• Grading Comments
• Member Profile - System Configuration Info
• Blogs
• Member Agreement and Privacy Policy Updates
• Follow EE
• Abandoned Questions
• Designated Experts & Neglected Questions
• Zone Landing Pages
• Article Points

FAQ

• How do I close a question?
• What are the Premium Services?
• How do I find questions to answer?
• How do I ask a question?
• Where can I find my receipts?
• Nobody has responded to my question. What now?
• How many points should I assign to my question?
• I posted my question in the wrong zone. What can I do?
• How do I post an answer to a question?
• How do I change my password?
• How do I get more points?
• How do I cancel Premium Services?
• How do I change my email address?
• How do I change my username?
• What does it cost to be a member?

Video Tutorials

• Welcome to Experts Exchange
• Getting Started
• Searching For Solutions
• Asking Questions
• Contributing to the Site

Billing

• How do I add/edit a credit card on my account?
• How do I print my receipt?
• What type of payment methods do you take?
• Is the Free Trial available to everyone?
• Why do you require a credit card for the Free Trial?

Corporate Accounts

• What is a Corporate Account?
• What types of Memberships Plans are available for Corporate Accounts?
• How do I upgrade to a larger subscription plan?
• I am the Admin for my Corporate Account.  Why can't I participate in the site?
• What is the difference between the Administrator and the licensees?
• How do I activate licenses on my Corporate Account?
• How do I deactivate a license?
• How do I add individual licenses to my account?
• What if my company requires an invoice before purchase?
• How do I print my receipt?
• How do I uprgrade my Limited service account to a Corporate Account?
• How do I upgrade my Premium Service account to a Corporate Account?
• What payment methods do you accept?
• How do I change my Corporate Account email address?
• How do I cancel my Corporate Account?
• How do I import a license to my Corporate Account?
• I am the new administrator to our Corporate Account but I do not have the username and/or pasword to our Corporate Account.  How can I get this information?
• How do I find out if the company I work for has a Corporate Account with Experts Exchange?
• The company I work for has a Corporate Account with Experts Exchange.  How do I access it?

Profiles

• About your email address
• How do I verify my email address?
• Can I have more than one email address?
• What and where is my profile?
• Where are my open questions?
• Why is my account pending/suspended?
• Why doesn't my temporary password work?
• How do I change my username?
• How do I unsubscribe from the newsletter or marketing emails?

Finding Answers

• The Simple Search
• The Advanced Search
• I want to find questions to answer.
• I have a question about a solution.
• I have a better solution than the one posted.
• Can I contact an Expert directly?

Points

• How do the points work?
• How do I get more points?
• Why do Experts want points?
• What are Ranks and Certificates?
• When I answer a question that is cross-posted where do I get the points?
• What are Bonus Points?
• Can I split the points?

Asking Questions

• How do I ask a question?
• Why can't I ask a question?
• How do I know when I get an answer?
• How long should I wait for a response to my question?
• Can I create identical questions?
• I posted my question in the wrong zone. What can I do?
• How many points should my question be worth?
• How do I increase points?
• What if my question fits more than one zone?
• What's the right grade to give?
• How can I change a grade?
• The correct answer to some questions is You can't do that.
• How do I close a question?
• What happens when someone objects to the way I want to close my question?
• I accepted the wrong solution. What do I do?
• How do I see my open questions?
• No one is answering my questions!
• What is a Neglected Question?
• Why did my question get deleted?
• What is a Related Question?

Answering Questions

• How do I answer questions and become an Expert?
• Why should I answer questions?
• Are there guidelines for answering questions?
• How do I create a filter?
• How do I turn off the new question notifications?
• How do I turn off the notifications for a question I commented in?
• What is a Designated Expert?
• What is the PAQ?
• I have a helpful comment for a closed question.
• I gave a good answer, but I'm not getting the points. What do I do?

Articles

• Types of Articles
• How do I post an Article?
• Who reviews my Article?
• When will my Article be published?
• What are EE-Approved and Editor's Choice?
• How do the points work?
• What if I find something wrong with an Article?
• How long does my Article have to be?
• What can I write about?
• Why was my Article deleted?

Blogs

• What can I Blog about?
• How do I start a Blog?
• How do I post a Blog entry?
• Can I earn points from Blogs?
• What is the benefit to Blogging?
• How do I edit/delete my Blog?
• Who owns the rights to my Blog?
• What are the reasons a Blog may be deleted from the site?
• What types of images can I use with my Blog?
• Where should I send feedback?

Other Site Features

• Designated Experts
• Neglected Questions
• What is the Knowledgebase?
• Private Discussions
• File Upload
• Rich Text
• Notifications
• Shirts
• Newsletter
• Hall of Fame
• Share-it!
• Follow A Member
• Customizable EEples

Finding Help at EE

• What are the Community Support zones?
• What are the Moderators and Admins?
• What are the Zone Advisors?
• What are the Page Editors?
• What are Expert Contributors?
• Customer Service
• Cleanup Volunteers
• Designated Experts

Success Tips

• Moderator Communication
• About using email to solve your problem
• About homework
• About hacks, cracks and keys
• About copyrights
• About multiple accounts
• About behavior
• About the Lounges
• About point passing
• About accepting the wrong solution
• About abandoning your question
• Asking a number of questions in one question
• About using your business name in a signature
• About posting in the Community Support zones